Warranty Policy

At Astor Shipping Containers [ASC], we are committed to providing high-quality containers that meet your needs. To ensure your satisfaction, we offer the following warranty policy on our products:

Warranty Coverage

This warranty applies to all containers purchased from astorshippingcontainers.com and covers defects in materials and workmanship under normal use and service conditions.

Warranty Period

• • New Containers: We offer a 10-year limited warranty from the date of purchase on all new containers.

• • Used Containers: We offer a 4-year limited warranty from the date of purchase on all used containers.

• • Refurbished Containers: We offer a 5-year limited warranty from the date of purchase on all Refurbished containers.

Note: We mentioned about the features and warranty on products page. Please, read that carefully.

What is Covered

The warranty covers the following:

• • Structural integrity, including but not limited to, rust-through of the steel frame and panels.

• • Water-tightness (free from leaks) during the warranty period.

• • Proper functioning of doors, locks, and hinges.

What is Not Covered

This warranty does not cover:

• • Damage caused by misuse, neglect, accident, or improper installation.

• • Cosmetic issues, including but not limited to, surface rust, dents, scratches, or paint issues.

• • Normal wear and tear or damage resulting from transportation or handling after delivery.

• • Modifications or alterations made to the container after purchase.

Warranty Claim Process

To make a warranty claim, please follow these steps:

• Contact Us: Email us at info@astorshippingcontainers.com within the warranty period.
• Provide Proof of Purchase: Include your order number, date of purchase, and a description of the issue.
• Inspection: We may require photos, videos, or an on-site inspection to assess the condition of the container.
• Resolution: If your claim is approved, we will repair the container, provide replacement parts, or, at our discretion, replace the container with a comparable model. If repair or replacement is not possible, we may offer a prorated refund.

Exclusions and Limitations

• • This warranty is non-transferable and applies only to the original purchaser.

• • This warranty is valid only for containers purchased directly from Astor Shipping Containers or an authorized reseller.

• • astorshippingcontainers.com is not responsible for any indirect, incidental, or consequential damages arising from the use of the container.

If you have any questions regarding this warranty policy, please contact our customer service team at info@astorshippingcontainers.com

Astor Shipping Containers (ASC)