At Astor Shipping Containers(ASC), we are committed to providing our customers with reliable and efficient shipping services. This policy outlines the terms and conditions governing the shipment of products purchased through our website.
Shipping Destinations
We currently ship within the United States only. Unfortunately, we do not offer international shipping at this time.
Shipping Timelines
Order Processing Time: After placing your order, please allow 1-5 business days for processing. During this period, we verify payment, prepare the container for shipment, and create the necessary shipping documentation.
Shipping Time: Standard Shipping time is 7-15 business day (Monday to Friday)
Shipping Costs
We offer a flat shipping rate of $300 for all orders, regardless of destination, as long as the shipment is within the United States. This flat rate covers all handling, packaging, and transportation fees.
Tracking Confirmation
After your container has been shipped, we will send you a confirmation email with tracking details. This will enable you to monitor your shipment’s progress and estimate its expected delivery date.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- All deliveries require a valid street address within the United States.
Damaged or Lost Shipments
If your shipment is damaged or lost in transit, please contact us immediately at info@astorshippingcontainers.com. We will work with the carrier to resolve the issue as quickly as possible. If a replacement or refund is warranted, we will inform you of the next steps.
Changes to Shipping Address
If you need to update your shipping address after placing an order, please contact us at info@astorshippingcontainers.com as soon as possible. We will coordinate with the address issue, but we cannot guarantee changes once an order has been processed.
Contact Us
If you have any questions or concerns regarding our shipping policy, please contact our customer service team at info@astorshippingcontainers.com.
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